The Statement of Work is a term we borrowed from Keane's Project Management Approach for Systems Development. They have been and continue to be a leader in IT project managemnt. The items included are:
  • background of the project
  • technical methods to be used
  • project team and function of management
  • deliverable products
  • responsibilities of each manager and team member
  • the project plan (time frames and cost estimates)
  • the procedure for handling changes
  • acceptance procedures for client and provider
It is a written summary of the stages completed up to that point and a detailed plan for the process and events in the design of the project.
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