| FTP is an acronym meaning File Transfer Protocol. It is a software system which allows TAG to acess the files on your site from anywhere in the world via modem. Your files are protected by a proprietary set of passwords (which are encrypted in transmission) so only those with the passwords (two passwords) will be able to access your site files. |
| If there is a problem, your Project Manager can be given a special emergency page, given the details of the problem, and have it fixed before you know it. |
| If TAG is the webmaster for your site, it will be checked on a daily basis for problems. More than likely, we would find and fix the problem before you even know there is a problem. |
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